Terms of Use

Last updated: November 12, 2026

Accessing the Valzemori Website

Valzemori is the beauty and personal-care store operated by Shenzhen Qinyu Property Management Co., Ltd. Purchases through valzemori.com are transactions with this company.

These Terms of Use address browsing, content, security, and information submitted through the website. Purchases are also governed by our Terms and Conditions and Terms of Service, with the related payment, shipping, return, and privacy notices. Read a product listing and relevant policy before relying on it for a purchase.

Access must be lawful, and a visitor must have any permission required for the activity concerned. These terms cannot override consumer rights, access rights, or other protections that applicable law makes mandatory.

Lawful Browsing and Shopping

You may browse, compare products, use available shopping features, and contact us for genuine questions or order assistance. Provide accurate information and respect other users, protected content, and the systems supporting the store.

Do not use the site to commit fraud, impersonate someone, submit unauthorized payments, collect another person’s information without permission, or evade a legitimate security restriction. Do not upload malicious code, disrupt checkout, test another person’s credentials, or interfere with website availability.

Unauthorized commercial scraping or exploitation of protected materials is not permitted except where law provides otherwise. A public page is not permission to obtain private customer data, bypass access controls, or use technical measures to degrade the service.

Images, Writing, and Brand Materials

The website includes product photographs, graphics, descriptions, logos, layouts, and other material owned by the relevant rights holders or used under permission. Personal access to the store is not an intellectual-property transfer.

You may keep ordinary order records and use content for lawful personal shopping purposes. Reproducing, distributing, editing, or commercially republishing protected materials requires appropriate permission unless an exception applies under law. Do not remove ownership notices or imply that a third party is endorsed by Valzemori without authorization.

Product Information and Corrections

Our content helps explain products and their intended cosmetic uses. Review the selected option, included pieces, care directions, and limitations. Screen settings, photographic lighting, and natural material markings can affect appearance, but do not excuse material misdescription.

A cosmetic routine shown in imagery does not establish suitability for every person. Use the item-specific directions and do not treat general store content as a diagnosis, a guarantee of a personal result, or permission to ignore a warning. If a listing is unclear, contact us before buying.

We may correct an error, update a description, or remove unavailable content. If a significant error affects a purchase already submitted, we will address that transaction appropriately rather than assume a website correction alone resolves the customer’s rights.

Information You Submit

Supply information you are entitled to provide and which is relevant to the service or inquiry. An order needs an accurate contact email and address; a support request generally needs an order number, the issue, and relevant evidence. Do not include unrelated confidential material.

If you use an account feature, protect its credentials and review activity if you suspect misuse. Notify us promptly about an error or security concern. Your use of a contact feature does not authorize another person to access your account or use your payment method.

We will handle personal information according to the Privacy Policy and applicable requirements. Do not send passwords, authentication codes, complete payment-card numbers, or card security codes by email.

Security and Responsible Reporting

Do not attempt unauthorized access, inject harmful software, manipulate a payment request, or compromise other users’ information. Use a trusted device and connection and keep software reasonably up to date when shopping.

If you identify a possible security problem, contact us with a limited description sufficient to understand it. Do not access, copy, publish, or expose private information to demonstrate the issue. We can request the appropriate details through a suitable process.

Where reasonably necessary to protect customers or systems, we may restrict harmful activity or suspend access, subject to applicable requirements. A good-faith complaint or lawful privacy request is not a reason to withhold rights or penalize a customer.

Links and Third-Party Services

Links can lead to platforms or services that are operated independently. Their terms, privacy practices, and availability may differ. Read the relevant notice before using an external service or providing personal information there.

A link is not a guarantee of another site’s content or security. At the same time, using an outside provider for our own payment, delivery, or support functions does not remove obligations that remain with Valzemori’s operating company.

Privacy and the Relevant Store Policies

For information collection and available controls, consult our Privacy Policy and Your Privacy Choices. You can email service@valzemori.com to request an applicable data-sharing or advertising opt-out. Browser settings can also affect cookies, although some settings are device-specific and may affect cart functionality.

Read a specific policy together with these general website conditions when it addresses your issue. No cross-reference is intended to take away a mandatory legal remedy or create an undisclosed condition after an order.

Website Performance and Legal Responsibility

We aim to maintain an accurate and usable website, but temporary outages, delays, errors, or incompatible features can occur. An “as available” service description does not relieve us of responsibilities for actual customer purchases.

Any permitted limitation for indirect or consequential loss applies only as far as law allows. We do not exclude liability for fraud, protected personal injury claims, statutory warranties, required product remedies, or another non-excludable duty. If an exclusion cannot apply, it is limited to the necessary extent rather than treated as a blanket denial of assistance.

These terms do not require you to waive a statutory complaint or privacy right merely to browse the store. Contact us with a specific problem so it can be reviewed on its facts.

Revisions and Continuing Access

We may update website-use rules when features, security needs, or legal responsibilities change. The date on the page identifies the latest revision. Additional notice will be given when required, and material changes will not be applied retrospectively to an existing transaction in a way prohibited by law.

If you do not wish to use an optional feature under its conditions, do not proceed with that feature. You can still contact customer service about an existing purchase or exercise a right that does not depend on accepting new optional services.

Questions About Website Use

For a broken feature, inaccurate page, access issue, or question about these rules, describe the page or action involved. Avoid sending account credentials or sensitive payment information in your report.

Valzemori is operated by Shenzhen Qinyu Property Management Co., Ltd. The company is responsible for store operations and customer purchases, including order administration, customer assistance, returns, and refunds.

Brand: Valzemori
Operating company: Shenzhen Qinyu Property Management Co., Ltd.
Registered address: Shop B132, Zhiyuan Building, No. 89 Gongye 8th Road, Shenzhenwan Community, Shekou Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Customer support: service@valzemori.com
Support hours: Monday–Saturday, 9:00 AM–6:00 PM EST
Response target: 1–2 business days.